Returns and Exchanges
Can I return my item and get a exchange or refund?
We are happy to accept return within 10 days of receipt and offer full refund or
exchange provided that items are unworn or unused with original tags and packaging.
Please contact us at firstname.lastname@example.org before shipping your return item. Items shipped without our consent may be refused upon delivery. Please note that you are responsible for all the return cost and relevant customs taxes and duties (if applicable).
SHIPPING AND DELIVERY
- HK/China/Macau/Taiwan: SF express | hkd50; free shipping for order over hkd500
- Asia / Australia & New Zealand(exclu. Middle East): Fedex | hkd100; free shipping
- for order over hkd2500
- Rest of the world: Fedex | hkd200; free shipping for order over hkd2500
Import tax and duties may be applicable, depending on the destination country. You are responsible for all import tax and duties.
The courier or your local post office will contact you with further details for customs clearance. Please note that customs clearance procedures may delay the delivery time.